Privacy Policy

General Information

Juliet's Bridge, through the website julietsbridge.com, collects, processes, and uses your data to contact you or respond to inquiries made through any digital means, as well as through the use of cookies.

We reserve the right to adapt the content of this privacy statement from time to time.

We are committed to complying with applicable data protection legislation, especially as provided in UK data protection law. We process your data only with your consent or when such processing is permitted by law.

Juliet’s Bridge is registered with the Information Commissioner’s Office (ICO) in the United Kingdom under registration number ZB886027, in compliance with data protection regulations (UK GDPR).

 

Personal Data

We take the personal data you provide to us when using our services very seriously and are committed to keeping your personal data completely safe.

Your data, when you make a booking for our services, helps us adapt our product and make the service easier for you. This data includes: Name and surname, email, and phone number in case we need to notify you of possible changes or cancellation of the service, and to communicate with you to tailor your experience as closely as possible to your preferences and tastes.

We also ask for the number of participants who wish to take the tour. We have a limited number of places to offer an optimal service, so we need all this information to be truthful and accurate. If you provide us with any additional data in the comments, it will also be stored as long as necessary to meet the requirements or questions raised by said user.

In addition, we implement security systems to protect your personal data and prevent information theft or cyberattacks on our system.

 

Transfer of Personal Data:

Juliet's Bridge does not and will not share personal data with third parties, unless the user has previously given their consent or the transmission is mandatory or permitted by law. Generally, this transfer will occur when needed for a service (contacting third parties, referrals, bookings made for activities or restaurants, etc.), but never for remuneration in exchange for your data.

We do not commercialize your data under any circumstances.

 

Cookies

We use cookies to recognize you as a user for the proper functioning of the website. A cookie is a text file stored on your computer that allows for an analysis of your use of our website. These cookies do not contain personal data and are deleted when you close your browser.

If you do not wish to use cookies, you can block their use in your browser. However, as a result of blocking cookies, you may not be able to use some areas of our website.

 

Analytics Cookies

Google Analytics is the analytical tool that helps us see how visitors like you interact with our website and provides us with usage statistics, such as the monthly number of visitors, most read articles, etc. This tool does not, in any case, serve to personally identify visitors.

Google Analytics is a web analytics service provided by Google, Inc., whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States.

The main cookie used by Google Analytics is "__ga" and the information generated by this cookie is transmitted and stored directly by Google on its servers in the United States without us having access to it at any time. Google may transmit this information to third parties when required by law, or when said third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

If you do not agree with this policy, you can refuse the use of cookies by selecting the appropriate settings on your browser.

 

Facebook Ads

Our website uses cookies and tracking tools provided by Facebook, such as the Meta Pixel, to collect data about user visits and activities. You can manage or disable cookies from your browser settings.

We do not sell, rent, or share your personal information with third parties without your consent, except where necessary to comply with the law or improve our services.

You have the right to access, modify, or delete your personal data at any time. If you wish to exercise these rights or have questions about this Privacy Policy, you can contact us at infojulietsbridge@gmail.com.

 

Marketing Communications

By accepting the conditions when booking one of our services, you are agreeing to receive an email after the service or a phone call from us.

You also authorize us, provided you give us your consent, to send you information about our services for commercial purposes, which you can opt out of at any time.

 

We reserve the right to update this Privacy Policy at any time. We recommend that you review it periodically to stay informed about how we protect your information.